Exit Booth Agent - Austin Bergstrom Airport
National and Alamo has an exciting opportunity for a Full Time Exit Booth Agent.
This position is full time 40+ hours per week.
This position pays up to $18 / hour (14 per hour plus performance based incentives)
This position is located at 3819 Presidential Blvd, Austin, TX 78719
We have immediate openings and are HIRING NOW!
- Paid time off
- Employee discount
- Retirement savings plan including 401k with matching profit sharing
- Health Insurance
- Life Insurance
- Dental Insurance
- Vision Insurance
- Training and development
The Exit Booth Agent provides superior, friendly, efficient service during all aspects of the rental car assignment process; facilitates the rental process through verification and documentation of all necessary driver information and vehicle selection information for an efficient and timely rental and return experience. Performs all responsibilities with a focus on the needs of our customers and in accordance with our Quality Standards.
- Prepare all rental documents accurately and completely.
- Verify car information and VIN number for security and car control.
- Provide additional service to Emerald Aisle members by offering our refueling option.
- Maintain the appearance of the Exit Booth and surrounding areas to present a neat and orderly image.
- Ensure that "Booth" is stocked with appropriate supplies to meet the needs of our customers.
- Provide all customers with undivided attention while assisting them at the exit booth.
- Make eye contact and greet all customers; thank customer at the conclusion of all transactions.
- Assist customers with directions, maps, local area information, and appropriate service information; effectively and efficiently resolve all customer service issues as necessary.
- Perform other customer service related duties, in addition to those listed, to ensure our service levels meets the needs of the customer.
Equal Opportunity Employer/Disability/Veterans
- Must be at least 18 years of age.
- High School Diploma or G.E.D. required.
- Minimum of 6 months of experience handling customer service functions.
- Must be willing to accept the starting pay rate of $14.00 per hour PLUS BONUSES
- A minimum of basic level experience and understanding of a PC and Microsoft Office Products required.
- Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
- Must have a valid driver's license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years
- If under 21, must have zero moving violations and/or at-fault accidents on driving record
- No drug or alcohol related conviction on driving record in the past 3 years