Overview

National and Alamo has an exciting opportunity for a Full Time Exit Booth Agent.

This position is full time 40+ hours per week.

This position pays up to $18 / hour (14 per hour plus performance based incentives)

This position is located at 3819 Presidential Blvd, Austin, TX 78719

We have immediate openings and are HIRING NOW!

We offer:

• Paid time off
• Employee discount
• Retirement savings plan including 401k with matching profit sharing
• Health Insurance
• Life Insurance
• Dental Insurance
• Vision Insurance
• Training and development

The Exit Booth Agent provides superior, friendly, efficient service during all aspects of the rental car assignment process; facilitates the rental process through verification and documentation of all necessary driver information and vehicle selection information for an efficient and timely rental and return experience. Performs all responsibilities with a focus on the needs of our customers and in accordance with our Quality Standards.

As you are considering a position with Enterprise Holdings, we invite you to learn more about our business. Today – and every day – the safety and wellbeing of employees, customers and the communities we serve is our top priority. For the latest on our COVID-19 response, and for more information on our Complete Clean Pledge, please click here.

Responsibilities

• Prepare all rental documents accurately and completely.
• Verify car information and VIN number for security and car control.
• Provide additional service to Emerald Aisle members by offering our refueling option.
• Maintain the appearance of the Exit Booth and surrounding areas to present a neat and orderly image.
• Ensure that "Booth" is stocked with appropriate supplies to meet the needs of our customers.
• Provide all customers with undivided attention while assisting them at the exit booth.
• Make eye contact and greet all customers; thank customer at the conclusion of all transactions.
• Assist customers with directions, maps, local area information, and appropriate service information; effectively and efficiently resolve all customer service issues as necessary.
• Perform other customer service related duties, in addition to those listed, to ensure our service levels meets the needs of the customer.

Equal Opportunity Employer/Disability/Veterans

Qualifications

• Must be at least 18 years of age.
• High School Diploma or G.E.D. required.
• Minimum of 6 months of experience handling customer service functions.
• Must be willing to accept the starting pay rate of $14.00 per hour PLUS BONUSES
• A minimum of basic level experience and understanding of a PC and Microsoft Office Products required.
• Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
• Must have a valid driver's license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years
  • If under 21, must have zero moving violations and/or at-fault accidents on driving record
• No drug or alcohol related conviction on driving record in the past 3 years