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What is working at National Alamo all about? Taking care of people. Our employees come from a variety of backgrounds, bringing their unique knowledge and skills to help our business grow. Please select your desired job below to learn more about the qualifications. Join our Enterprise Holdings team. A job in National Alamo at Enterprise Holdings may be waiting for you!

Part Time Rental Sales Agent - Fargo Airport

Job ID 153924
Location Fargo - ND - US
Description

Equal Opportunity Employer

 

 

 

Get on the fast track to a more rewarding career with National Car Rental and Alamo Rent A Car - teams that are committed to quality, innovation, customer satisfaction and employee development.

We are a multibillion-dollar industry leader that is rapidly expanding and growing. At National and Alamo, exciting careers and opportunities are made possible, because how far you go is really up to you. It's a fast-paced, people oriented business that offers incredible earning potential and performance-based promotions.

Our philosophy is to take care of our customers and employees first. We know if we do this, success will follow - for both our company and our employees.

 

National and Alamo has an exciting opportunity for a Rental Sales Agent.  The Rental Sales Agent provides a superior, friendly, and efficient transaction (at time of rental and return) using the company approved sales and service techniques. Facilitates the rental process through verification and documentation of all necessary driver information to provide for an efficient and timely rental and return experience. Performs all responsibilities with a focus on the wants and needs of our customers and in accordance with our Quality Standards. 

 

Part-time employees may also be considered for full-time positions (based upon availability) after showing consistent performance in their current position. Consistent performance consists of having received a meets requirements or better overall rating on their most recent review, not being under any disciplinary action and/or probation, and having exhibited dependability/reliability in their current position (regular attendance, consistent performance over time, etc.).


Responsibilities
  • Use company approved sales and service techniques when determining customer needs
  • Offer optional products to meet customer wants and needs.
  • Prepare all rental and return documents accurately and completely.
  • Qualify each customer using our company rental requirement guidelines.
  • Provide customers assistance with directions, maps, local area information, appropriate service information, etc.
  • Review rental parameters with all customers to ensure a complete understanding of our rates and service charges.
  • Ensure that the return date and time on the rental agreement is accurate.
  • Review all charges at the time of vehicle return.
  • Prepare the Rental Agreement Folder with all required information.
  • Answer the phones to assist customers in a friendly, helpful and prompt manner.
  • Assist customers by effectively resolving all customer service issues.
  • Assist and coordinate customers within the queue to minimize any wait time and promote the most efficient service method as required.

Qualifications
    • Must be at least 18 years old
    • High School Diploma or G.E.D. required
    • Must have a minimum of 1 year of sales experience
    • Must have a valid driver's license with no more than 2 moving violations and/or at-fault accidents on driving record within the past 3 years
    • No drug or alcohol related convictions on driving record within the past 5 years (DUI/DWI)
    • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future. 
    • Total hours worked must not exceed 25 hrs per week
    • Flexible scheduling Monday - Sunday 8:00am-12:00am.

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