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Full Time Greeter at Alamo Honolulu Airport

Job ID 313073 Honolulu, HI

Overview

Alamo Rent-A-Car has an exciting opportunity for a Full Time Greeter at the Honolulu Airport location (96819). 

 

The Greeter provides superior, friendly, efficient service during all aspects of the rental car process. Creates and maintains a friendly, efficient environment for all customers. Assists in making all transactions quick and efficient. Performs all responsibilities with a focus on the needs of our customers and in accordance with our Quality Standards.

 

This full time position is for 40 hours a week. This person will be scheduled between the hours of 12:00pm - 12:00am including Saturday, Sunday and some holidays. 

 

We offer excellent benefits including medical, dental, vision, 401k and profit sharing. Free parking on site is provided! This position also receives a monthly bonus based upon team performance numbers.

Responsibilities

  • Work proactively with drivers, service agents, handheld return agents and managers to ensure proper vehicle supply.
  • Welcome members to the facility when they exit the bus or arrive on the lot.
  • Direct customers to exit, provide local directions and maps and provide return directions where applicable.
  • Assist members with questions and concerns to minimize counter visits.
  • Communicate customer service issues to management.
  • Ensure that hangtag information is completed correctly.
  • Maintain clean fleet mix requirements.
  • Provide upgraded vehicles on request.
  • Perform other customer service related duties in addition to those listed, to ensure our service meets the needs of our customers.

Equal Opportunity Employer/Disability/Veterans

Qualifications

  • Must be at least 18 years of age.
  • Must have completed education at a minimum of a high school diploma or GED or equivalent.
  • 1 year prior customer service experience preferred.
  • Must have a valid driver’s license with no more than 3 moving violations in the past 3 years.
  • No drug or alcohol related convictions on driving record in the past 5 years (DUI/DWI).
  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
  • Apart from religious observation, must be able to work 40 hours per week between the hours of 12pm-12am including both Saturday, Sunday and some holidays.
     
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