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Part Time Exit Booth Agent at Alamo Honolulu Airport

Job ID 312744 Honolulu, HI

Overview

Alamo Rent A Car has an exciting opportunity for a Part Time Exit Booth at the Honolulu Airport location (96819)!

 

The Exit Booth Agent provides superior, friendly, efficient service during all aspects of the rental car assignment process; facilitates the rental process through verification and documentation of all necessary driver information and vehicle selection information for an efficient and timely rental and return experience. Performs all responsibilities with a focus on the needs of our customers and in accordance with our Quality Standards.

 

This part time position will be guaranteed 30-39 hours per week with a work schedule on Thursday to Sunday between the hours of 10am - 12am. We offer excellent benefits including medical, dental, vision, 401k and profit sharing. This position also receives a monthly bonus based team performance numbers.

 

*Free onsite parking is provided to Alamo employees!

Responsibilities

  • Prepare all rental documents accurately and completely.
  • Verify car information and VIN number for security and car control.
  • Provide additional service to Emerald Aisle members by offering our refueling option.
  • Maintain the appearance of the Exit Booth and surrounding areas to present a neat and orderly image.
  • Ensure that "Booth" is stocked with appropriate supplies to meet the needs of our customers.
  • Provide all customers with undivided attention while assisting them at the exit booth.
  • Make eye contact and greet all customers; thank customer at the conclusion of all transactions.
  • Assist customers with directions, maps, local area information, and appropriate service information; effectively and efficiently resolve all customer service issues as necessary.
  • Perform other customer service related duties, in addition to those listed, to ensure our service levels meets the needs of the customer.

Equal Opportunity Employer/Disability/Veterans

Qualifications

  • Must be at least 18 years old
  • High School Diploma or G.E.D. required
  • Minimum of 1 year customer service experience  
  • Must have basic computer skills
  • Must have a valid driver's license with no more than 3 moving violations within the last 3 years
  • No drug or alcohol related convictions on driving record in the last 5 years
  • Must be able to speak, understand, read and write English.
  • Must be authorized to work in the U.S. and not require work authorization sponsorship by our company for this position, now or in the future
  • Apart from religious observation, must be able to work 30-39 hours per week from Thursday to Sunday between the hours of 10am-12am.
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