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Exit Booth Agent - Full Time - Indianapolis Airport

Job ID 400768 Indianapolis, IN

Overview

National has an exciting opportunity for an Exit Booth Agent-  The Exit Booth Agent provides superior, friendly, efficient service during all aspects of the rental car assignment process; facilitates the rental process through verification and documentation of all necessary driver information and vehicle selection information for an efficient and timely rental and return experience. Performs all responsibilities with a focus on the needs of our customers and in accordance with our Quality Standards.Get on the fast track to a more rewarding career with National - a team that is committed to quality, innovation, customer satisfaction and employee development.


We are a multi-billion-dollar industry leader that is rapidly expanding and growing. At National, exciting careers and opportunities are made possible, because how far you go is really up to you. It's a fast-paced, people oriented business that offers incredible earning potential.

Our philosophy is to take care of our customers and employees first. We know if we do this, success will follow - for both our company and our employees.

 

*This opportunity is located at the Indianapolis Airport National location with a starting pay $16/hr! including full benefits- health, vision, dental, 401k, and PTO*

 

Responsibilities

  • Prepare all rental documents accurately and completely.
  • Verify car information and VIN number for security and car control.
  • Provide additional service to Emerald Aisle members by offering our refueling option.
  • Maintain the appearance of the Exit Booth and surrounding areas to present a neat and orderly image.
  • Ensure that "Booth" is stocked with appropriate supplies to meet the needs of our customers.
  • Provide all customers with undivided attention while assisting them at the exit booth.
  • Make eye contact and greet all customers; thank customer at the conclusion of all transactions.
  • Assist customers with directions, maps, local area information, and appropriate service information; effectively and efficiently resolve all customer service issues as necessary.
  • Perform other customer service related duties, in addition to those listed, to ensure our service levels meets the needs of the customer.

Equal Opportunity Employer/Disability/Veterans

Qualifications

    • Must be at least 18 years old
    • Must have a valid driver's license with no more than 2 moving violation and/or at-fault accidents on driving record within the past 2 years, and no drug or alcohol related convictions on driving record within the past 5 years (DUI/DWI)
    • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
    • Must be willing to accept the starting pay of $16.00 per hour plus bonus opportunities
    • Apart from religious observation, must be able to work 40 hours per week including weekends

     

 

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