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Service Center Support Representative

Job ID 487070 Kailua-Kona, HI


National Car Rental has an exciting opportunity for a Service Center Support Representative. The position will provide overall administrative support to the Maintenance facility, ensure that all operating standards, invoices, parts and tire purchases, and all shop work orders and invoice processing are completed according to policy and procedure. This is a great opportunity to make an impact on our business through this key operational role.


This position pays $22.90/hour and is located at the Kona Service Center 96740.

Our philosophy is to take care of our customers and employees first. We know if we do this, success will follow - for both our company and our employees.


The ideal candidate works well both independently and on a team, has a strong attention to detail, is well organized, possesses strong communication and follow-up skills, ability to thrive in a fast passed environment, and has a proven record of cost savings.




Responsibilities include but are not limited to:

  • Communicating and negotiating the lowest possible parts prices while ensuring timely delivery of ordered parts
  • Monitoring vehicles in repair shops and body shops for timely repair completion and return
  • Acting as primary dealer contact for deliveries and establishing delivery process
  • Tracking and monitoring dealer credits on returned parts and implementing a tracking system of warranty parts
  • Collaborating with technicians regarding needs and developing efficiencies in the ordering process
  • Processing all maintenance-related invoices for payment in Service Pro
  • Tracking, monitoring, and maintaining current tire and filter inventory
  • Reconciling and maintaining body shop and dealer vehicle inventory
  • Accurately inventorying shopped units to the correct rental station
  • Conducting damage history research and inspection of re-sales prior to turning in

Equal Opportunity Employer/Disability/Veterans


  • Must be at least 18 years of age
  • Must be able to lift 25 lbs
  • Must have a valid driver's license
  • Must be able to read, write, speak, and understand English
  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
  • Apart from religious observation, must be able to work the following schedule(s): Monday-Friday 8am-4:30pm


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