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Customer Service Representative- Key West Airport

Job ID 329100 Key West, FL

Overview

Enterprise is currently hiring part time Customer Service Representatives at the Key West International Airport! The Customer Service Representative provides superior, friendly, and efficient customer service at time of rental and return using the company approved sales and service techniques. 

 

This position pays $12 per hour, and is a part time position (25 hours per week).  The schedules available are:

 

    SUNDAY: 7:00AM-12:00PM

    MONDAY: 7:00AM-12:00PM

    TUESDAY: 7:00AM-12:00PM

    WEDNEDSDAY: 7:00AM-12:00PM

    THURSDAY: OFF

    FRIDAY: OFF

    SATURDAY: 7:00AM-12:00PM

  

or

 

Sunday 3:30PM-8:30PM

Monday 3:30PM-8:30PM

Tuesday OFF

Wednesday OFF

Thursday 9:30AM-6:00PM

Friday 9:30AM-6:00PM

Saturday OFF

 

or 

 

Sunday OFF

Monday OFF

Tuesday 3:30PM-8:30PM 

Wednesday 3:30PM-8:30PM 

Thursday 3:30PM-8:30PM 

Friday 3:30PM-8:30PM 

Saturday 3:30PM-8:30PM 


This role is based at the Key West International Airport (3491 S ROOSEVELT BLVD KEY WEST, FL).

 

As you are considering a position with Enterprise Holdings, we invite you to learn more about our business. Today – and every day – the safety and wellbeing of employees, customers and the communities we serve is our top priority. For the latest on our COVID-19 response, please click here.

 

Responsibilities

  • Respond appropriately to all customer inquiries and calls. Answer telephone and take messages accordingly. Direct incoming calls appropriately.
  • Type reports and correspondence, copy and collate materials and receive, distribute and prepare mail.
  • Establish and maintain centralized files; this may include such things as employee files, tracking vacation/sick time and time cards.
  • Provide support on special projects such as title registration, fleet maintenance, maintenance tracking on vehicles, turnback recording, etc., as required.
  • Order supplies and forms to maintain adequate supplies; may include supplier, vendor and repair services contact. Maintain copy and fax machines.
  • Cash control; handle cash and prepare deposits.

Equal Opportunity Employer/Disability/Veterans

Qualifications

  • Must be at least 18 years of age.
  • High School Diploma or G.E.D. required.
  • Must have a valid driver's license with no more than 2 moving violations within the last 3 years
  • No drug or alcohol related convictions on driving record in the last 5 years
  • Minimum 1 year experience handling basic customer service and office administration functions.
  • A minimum of basic level experience and understanding of a PC and Microsoft Office Products required.
  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
  • Apart from religious observations, must be able to work scheduled shifts including nights, week-days, weekends, and holidays.
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