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Work From Home Customer Service - Reservation Sales Representative

Job ID 366486 Las Vegas, NV

Overview

Enterprise Holdings is looking to add virtual agents to our Support Services' Reservations Sales team!

 

If you…

  • Are able to successfully follow a sales strategy to overcome customer objections and maximize revenue
  • Communicate effectively with a wide range of callers
  • Enjoy a sales-oriented culture, while working from the comfort of home
  • Are able to ensure customer satisfaction through providing exceptional service to every customer

… Then this may be the perfect opportunity you’ve been searching for!

 

We Work Hard and Reward Hard Work!  This remote position offers a compensation package of $ 16.50 /hour and includes paid virtual training, full-time benefits including medical, dental & vision, 401k with a company match of up to 3% and profit sharing, paid time off, employee discounts and much more. We also offer an accelerated pay structure and career path including the opportunity to earn a bonus within your first year!

 

Schedule: The training schedule is 2 weeks at M-F, 9am-5:30pm CST. Our full time, regular schedules offer morning start times! (weekends included and holidays may be required based on business need)

 

Responsibilities

  • Handle 80-100 incoming back to back calls daily to book quality reservations for our three brands worldwide
  • Receive and apply feedback from managers to improve call quality
  • Efficiently guide conversations and apply sales techniques to convert calls into reservations
  • Provide excellent customer service
  • Strive to meet and exceed monthly personal and department metrics

Equal Opportunity Employer/Disability/Veterans  #LI-REMOTE

Qualifications

  • Must currently live in the state of Nevada
  • Must currently live in Las Vegas or the immediate surrounding area
  • One year of sales or call center experience required
  • Permanent residence with a defined working space that is free of distractions
  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
  • Must be at least 18 years old

WFH Technical Qualifications for your home office:

  • Must have a Windows PC or Mac (no Chromebooks) with compatible OS versions: Windows 10 or macOS (newest version)
  • Must have a computer USB headset with microphone
  • Must have a computer with webcam technology
  • Must have reliable and consistent high-speed internet access provided by a cable or fiber provider (no DSL, satellite or wireless)
    • Minimum upload speed of 2mbps and minimum download speed of 5mbps
    • Use of wireless, hotspot or WiFi “air cards” are NOT ALLOWED
  • The address on your application must be your current, accurate permanent address

*Enterprise reserves the right to verify that your PC and internet meets or exceeds these requirements

Apply Now