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Part Time Customer Assistance Representative Medford Airport

Job ID 314080 Medford, OR


Enterprise Rent-A-Car is the largest and fastest growing privately owned automotive rental and leasing company with over 10,000 branch offices worldwide, Enterprise ranks #1 in the Insurance Replacement Market with yearly revenues of over $24 billion.


The Medford Airport has an exciting opportunity for a Part Time Sr. Customer Assistance Representative. The Sr. CAR will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and rental needs.  The Sr. CAR will gain knowledge through local training and hands-on experience to service customers at the counter, exit booth and return lane. 


This position pays $14.00 per hour, and is at our Medford Airport location. This position will remain part time.  Candidates must be able to work the following shift:


  • Sunday                        Off
  • Monday                        Off
  • Tuesday                       Off
  • Wednesday                  OFF
  • Thursday                      4:00pm - 1:00am
  • Friday                          4:00pm - 1:00am
  • Saturday                      4:00pm - 1:00am



Provide a high level of customer service by assisting customers and assessing their rental needs in person and over the phone

  • Meet and greet customers in a friendly and timely manner
  • Provide directions and general assistance
  • Understand and communicate rental terms and conditions, vehicle features and other services 
  • Sell optional protection products, upgrades, fuel options and other additional equipment
  • Assist to assess condition of rental upon return
  • Confirm rental paperwork from the Exit Booth
  • Responsible for notifying Management of any known vehicle problems and any required vehicle maintenance
  • Perform various administrative and basic accounting functions such as: research and billing support tasks, accounts receivables, transfer and key logs, run miscellaneous reports, supply maintenance, process customer billing
  • Perform miscellaneous and backup duties job-related duties as assigned

Equal Opportunity Employer/Disability/Veterans



    • Must be at least 18 years old
    • High school diploma or GED equivalent required; some college preferred
    • Requires at least 6 months customer service experience within the past 5 years
    • Must have a valid drivers license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years
    • No drug or alcohol related event on driving record in the past 5 years (DUI, DWI, failed breath test, diversion agreement or similar)
    • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
  • Sunday                        Off
  • Monday                        Off
  • Tuesday                       Off
  • Wednesday                  OFF
  • Thursday                      7:00am - 4:00pm
  • Friday                          7:00am - 4:00pm
  • Saturday                      7:00am - 4:00pm
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