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Exit Booth Agent

Job ID 300486 Milwaukee, WI

Overview

 

 

 

Enterprise Rent A Car has an exciting opportunity to join our team as a Part-Time Exit Booth Agent at the General Mitchell International Airport.  The Exit Booth Agent provides superior, friendly, efficient service during all aspects of the rental car assignment process; facilitates the rental process through verification and documentation of all necessary driver information and vehicle selection information for an efficient and timely rental and return experience. Performs all responsibilities with a focus on the needs of our customers and in accordance with our Quality Standards.  Must be able to work one of the following schedules:

 

Schedule 1: Saturday/Sunday 7:00am -12:00pm AND Monday 6:00pm - 12:00am 

 

Schedule 2: Tuesday - Friday 6:00pm - 12:00am 

 

 

 

Responsibilities

  • Prepare all rental documents accurately and completely.
  • Verify car information and VIN number for security and car control.
  • Maintain the appearance of the Exit Booth and surrounding areas to present a neat and orderly image.
  • Ensure that "Booth" is stocked with appropriate supplies to meet the needs of our customers.
  • Provide all customers with undivided attention while assisting them at the exit booth.
  • Make eye contact and greet all customers; thank customer at the conclusion of all transactions.
  • Assist customers with directions, maps, local area information, and appropriate service information; effectively and efficiently resolve all customer service issues as necessary.
  • Perform other customer service related duties, in addition to those listed, to ensure our service levels meets the needs of the customer.

Equal Opportunity Employer/Disability/Veterans

Qualifications

  • Must be at least 18 years of age.
  • Must have a High School Diploma or G.E.D.
  • Minimum of 1 year experience handling customer service functions
  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
  • Must have a valid driver's license with no more than 2 moving violations in the last 3 years 
  • Must not have any drug or alcohol related convictions in the last 3 years.
  • Aside from religious observation, must be able to work the posted shift including necessary holidays/weekend
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