Part-Time Administrative Representative - Milwaukee Airport

Job ID 261644 Milwaukee, WI

Overview

 

 

Enterprise Holdings, through its regional subsidiaries, operates the largest fleet of vehicles in the world through a global network of nearly 9,900 airport and neighborhood locations under the Enterprise Rent-A-Car, National Car Rental, and Alamo Rent A Car brands.

 

The Milwaukee Airport is excited to announce two opportunities to join our team as a Part-time Administrative Representative!   This person will provide a high level of customer service by assisting both internal and external customers primarily via the phone, in addition to administrative support.  This position is located near the Milwaukee Airport.  

  • Besides religious observation, must be available to work one of the part-time schedules (25hrs/week):

A) Monday/Thursday 4pm-10pm, Friday/Saturday 8am-4pm 

 

B) Tuesday, Wednesday, Friday, Saturday 4pm-10pm 

  • Must be willing to accept $10/hr

Responsibilities

  • Take incoming calls- reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches, insurance companies, dealerships, repair shops and other vendors
  • Make outgoing calls- callback management, A/Rs and miscellaneous calls as assigned
  • Provide a high level of customer service by assisting customers and assessing their rental needs primarily over the phone
  • Provide directions and general assistance
  • Notify Management of any known customer problems
  • Notify Management of any known vehicle problems and any required vehicle maintenance
  • Perform various administrative functions
  • Assist with the lost and found procedures
  • Perform miscellaneous and backup job-related duties as assigned

Equal Opportunity Employer/Disability/Veterans

Qualifications

  • Must be at least 18 years of age.
  • High School Diploma or G.E.D. required.
  • Minimum 6 months experience handling basic customer service and/or office administration functions.
  • A minimum of basic level experience and understanding of a PC and Microsoft Office Products required.
  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
  • Must have a valid driver's license with no more than 2 moving violation within the last 3 years
  • No drug or alcohol related conviction on driving record in the past five years.
  • Must be available to work one of the posted part-time schedules
  • Must be willing to accept $10/hr
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