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Customer Service Representative - Greeter - Philadelphia International Airport

Job ID 451228 Philadelphia, PA


Enterprise Mobility has an exciting opportunity for a full-time Greeter.


This is a great opportunity to work with a fantastic team and get experience with a well known and highly regarded company. Our environment is fun and friendly and we have a team oriented and results driven culture. 


The responsibilities include providing a high level of customer service to customers, primarily face-to-face, supporting their rental needs and making all transactions quick and efficient.


This position pays $16.00 / hour. 


In addition to this compensation, we offer a comprehensive benefits package which includes:

  • Medical, dental, and vision insurance options
  • Paid vacation time 
  • Paid Holidays 
  • 401(k) with company match 
  • Profit sharing
  • Employee discount

The available schedule(s): 

  • Sunday, Monday, Thursday, Friday, Saturday 3:00pm-11:00pm
  • Sunday, Monday, Thursday, Friday, Saturday 4:00pm-12:00am 


This is located at the Philadelphia International Airport - 1 Arrival Road, Philadelphia, PA 19153.


  • Work proactively with drivers, service agents, handheld return agents and managers to ensure proper vehicle supply.
  • Welcome members to the facility when they exit the bus or arrive on the lot.
  • Direct customers to exit booth, provide local directions and maps and provide return directions where applicable.
  • Assist members with questions and concerns to minimize counter visits.
  • Communicate customer service issues to management.
  • Ensure that hangtag information is completed correctly.
  • Maintain clean low mileage fleet mix requirements.
  • Maintain Emerald Aisle for cleanliness.
  • Thank member for their business.
  • Provide upgraded vehicles on request.
  • Perform other customer service related duties in addition to those listed, to ensure our service meets the needs of our customers.

Equal Opportunity Employer/Disability/Veterans


  • Must be at least 18 years of age
  • Must have a minimum of 2 years of customer service experience working in retail, sales or guest services
  • Must have a valid driver's license 
  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
  • Must be living within a reasonable commute of no more than 1 hour to the location(s) listed above within 30 days of anticipated start date
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