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Customer Service Representative - PDX Airport

Job ID 372248 Portland, OR

Overview

Enterprise Rent-A-Car at the Portland International Airport is looking to grow our Customer Service Representative - team!

 

Enterprise is a fun and friendly place where team work rules. We work hard, and reward hard work. It's a fast-paced, fun environment at the nation's top airport location. If you enjoy a job where you're not staring at the clock, this is the one for you! 

 

 

This position is located at PDX Airport 7105 NE Airport Way Portland, OR 97218 
 
This part time position pays up to $18 / hour  guaranteed 25 hours per week

 

Details on benefits available are available at https://careers.enterprise.com/rewards-and-benefits

 

As you are considering a position with Enterprise Holdings, we invite you to learn more about our business. Today – and every day – the safety and wellbeing of employees, customers and the communities we serve is our top priority. For the latest on our COVID-19 response, please click here.

 

Responsibilities

  • Provide a high level of customer service by assisting customers and assessing their rental needs in person 
  • Meet and greet customers in a friendly and timely manner
  • Provide directions and general assistance
  • Understand and communicate rental terms and conditions, vehicle features and other services 
  • Sell optional protection products, upgrades, fuel options and other additional equipment
  • Assist to assess condition of rental upon return
  • Confirm rental paperwork from the Exit Booth
  • Responsible for notifying Management of any known vehicle problems and any required vehicle maintenance
  • Perform various administrative and basic accounting functions such as: research and billing support tasks, accounts receivables, transfer and key logs, run miscellaneous reports, supply maintenance, process customer billing
  • Perform miscellaneous and backup duties job-related duties as assigned
Equal Opportunity Employer/Disability/Veterans

Qualifications

   

    • Must be at least 18 years old
    • High school diploma or GED equivalent required; some college preferred
    • Requires at least 1 year of work experience in customer service
    • Must have a valid drivers license
    • No more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years
    • No drug or alcohol related event on driving record in the past 3 years (DUI, DWI, failed breath test, diversion agreement or similar)
    • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
 

 

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