Skip to main content

Part Time Exit Booth Customer Service Rep for Enterprise Rent-A-Car at PDX!

Job ID 286627 Portland, OR

Overview

 Equal Opportunity Employer/Disability/Veterans 

 

Enterprise Rent-A-Car at the Portland International Airport has an exciting opportunity for Customer Assistance Representative - Exit Booth team! Enterprise is a fun and friendly place where team work rules. We work hard, and reward hard work. It's a fast-paced, fun environment at the nation's top airport location. If you enjoy a job where you're not staring at the clock, this is the one for you! 

 

Customer Assistance Reps on the Exit Booth team assist our customers by greeting them as they exit the rental lot. They assist customers with directions, maps, local area information and ensure the customer had a great rental experience by using a prescribed dialogue. This is the perfect opportunity for those with superior customer service skills. Love helping people? We'd love to hear from you! 

 

This position pays $13.50 per hour, and has bonuses available. Bonuses can bring your hourly wage up to $15 per hour or more! As we service the PDX Airport, some weekends and holidays are required. This is a part-time position. Plus, we get some pretty sweet deals on rental cars, cell phone plans, and more! Worried about parking at the 'port? Don't be! Enterprise Holdings provides parking onsite and free of charge for our employees. 
 
The current shifts we are looking to fill are:
  • Monday and Saturday, 5:00pm - 1:30am
  • If willing, Sunday 10:00am - 3:30pm is also available

 

Want to learn more? Apply today and chat with a recruiter to see if this is the job for you!  

 

Responsibilities

  • Prepare all rental documents accurately and completely.
  • Verify car information and VIN number for security and car control.
  • Maintain the appearance of the Exit Booth and surrounding areas to present a neat and orderly image.
  • Ensure that "Booth" is stocked with appropriate supplies to meet the needs of our customers.
  • Provide all customers with undivided attention while assisting them at the exit booth.
  • Make eye contact and greet all customers; thank customer at the conclusion of all transactions.
  • Assist customers with directions, maps, local area information, and appropriate service information; effectively and efficiently resolve all customer service issues as necessary.
  • Perform other customer service related duties, in addition to those listed, to ensure our service levels meets the needs of the customer.
  • Equal Opportunity Employer/Disability/Veterans

Qualifications

   

    • Must be at least 18 years old
    • High school diploma or GED equivalent required; some college preferred
    • Requires at least 6 months customer service experience within the past 5 years
    • Must have a valid drivers license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years
    • No drug or alcohol related event on driving record in the past 5 years (DUI, DWI, failed breath test, diversion agreement or similar)
    • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
 

 

 

Apply Now