Overview

Equal Opportunity Employer

National and Alamo at the Reno airport has an exciting opportunity for a Greeter.  The Greeter provides superior, friendly, efficient service during all aspects of the rental car process; greeting and fulfilling renters' needs as they relate to the rental process. Provides member with appropriate vehicle selection as determined by the rental guidelines. Creates and maintains a friendly, efficient environment for all customers. Assists in making all transactions quick and efficient. Performs all responsibilities with a focus on the needs of our customers and in accordance with our Quality Standards.

-This position is at the Reno Airport

-Full Time Friday to Sunday 9:00am -5:30pm and Monday to Tuesday 2:30pm-11:00pm

-$12.00 hour

Responsibilities

• Work proactively with drivers, service agents, handheld return agents and managers to ensure proper vehicle supply.
• Welcome members to the facility when they exit the bus or arrive on the lot.
• Direct customers to exit booth, provide local directions and maps and provide return directions where applicable.
• Assist members with questions and concerns to minimize counter visits.
• Communicate customer service issues to management.
• Ensure that hangtag information is completed correctly.
• Maintain clean low mileage fleet mix requirements.
• Maintain ready line area for cleanliness.
• Thank member for their business.
• Provide upgraded vehicles on request.
• Perform other customer service related duties in addition to those listed, to ensure our service meets the needs of our customers.

Equal Opportunity Employer/Disability/Veterans

Qualifications

• Must have high school diploma or GED
• Minimum of 1 year experience handling customer service functions
• Must have a valid drivers license with no more than two moving violations in the last 3 years.
• Must not have any alcohol or drug related incidents on your driving record in the last 5 years.
• Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
• A minimum of basic level experience and understanding of a PC and Microsoft Office Products required;
• Must be able to work the following shift/schedule: Full time position and available to work any day and any shift that is needed. Current hours are Friday to Sunday 9:00am -5:30pm and Monday to Tuesday 2:30pm-11:00pm.