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Summer 2020 Rental Sales Agent MSP Airport

Job ID 316041 St. Paul, MN

Overview

Equal Opportunity Employer/Disability/Veterans

 

National/Alamo at the MSP Airport has an exciting opportunity for Seasonal Rental Sales Agents in Summer 2020! If you want fun and fast-paced job this summer where you can earn bonuses on your performance, look no further! Our Rental Sales Agents provide a friendly and efficient transaction to our customers, using company approved sales and service techniques. They facilitate the rental process through verification and documentation of all necessary driver information to provide for an efficient and timely rental and return experience. Performs all responsibilities with a focus on the wants and needs of our customers and in accordance with our Quality Standards. 

 

This seasonal position pays $15.50 per hour plus performance incentives & shift differential pay ($.75-$1 per hour more) for night and weekend hours. It is located at our Terminal 1 Rental Facility (4650 Glumack Drive, Saint Paul, MN 55111). 

 

Responsibilities

  • Use company approved sales and service techniques when determining customer needs
  • Offer optional products to meet customer wants and needs.
  • Prepare all rental and return documents accurately and completely.
  • Qualify each customer using our company rental requirement guidelines.
  • Provide customers assistance with directions, maps, local area information, appropriate service information, etc.
  • Review rental parameters with all customers to ensure a complete understanding of our rates and service charges.
  • Ensure that the return date and time on the rental agreement is accurate.
  • Review all charges at the time of vehicle return.
  • Prepare the Rental Agreement Folder with all required information.
  • Assist customers by effectively resolving all customer service issues.
  • Assist and coordinate customers within the queue to minimize any wait time and promote the most efficient service method as required.

Equal Opportunity Employer/Disability/Veterans

Qualifications

  • Must be at least 18 years old
  • High School Diploma or G.E.D. required
  • Must have a minimum of 1 year of sales experience
  • Must have a minimum of 1 year face to face customer service experience 
  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
  • Must be looking for seasonal work over the summer 
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