Full Time Administrative Representative San Francisco Airport

Job ID 263281 San Francisco, California

Overview

The Administrative Representative will provide a high level of customer service by assisting both internal and external customers primarily via the phone, in addition to administrative support.

 

The position will be located at the Enterprise Rent A Car administrative office at the San Francisco Airport.

 

This position requires a valid drivers license and the starting pay is $17.25 per hour. 

 

 

 

Responsibilities

  • Take incoming calls- reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches, insurance companies, dealerships, repair shops and other vendors
  • Make outgoing calls- callback management, A/Rs and miscellaneous calls as assigned
  • Provide a high level of customer service by assisting customers and assessing their rental needs primarily over the phone
  • Provide directions and general assistance
  • Notify Management of any known customer problems 
  • Notify Management of any known vehicle problems and any required vehicle maintenance
  • Perform various administrative functions
  • Assist with the lost and found procedures
  • Perform miscellaneous and backup job-related duties as assigned

Equal Opportunity Employer/Disability/Veterans

Qualifications

  • Must be at least 18 years old
  • High school diploma or GED equivalent required
  • Some college preferred
  • Must have at least 6 months prior customer service retail or administrative support experience
  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
  • Must be willing to the following schedule: Wednesday through Sunday 11am-8pm with Mondays & Tuesdays off.

We will consider qualified applicants with criminal histories as required by, and consistent with, applicable law.

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