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Engineer 3, Systems - Windows Server Team

Job ID 203016
Location St. Louis - MO - US
Description

Equal Opportunity Employer

 

The Information Technology (I.T.) division of Enterprise Holdings builds and implements powerful solutions that help to drive and support the global operations of our brands and businesses, including Alamo Rent A Car, Enterprise Rent-A-Car and National Car Rental. With 9,000 branch locations across the world and more than 97,000 employees, Enterprise Holdings and its affiliates own and operate almost 1.9 million cars and trucks.

 

Here, you will be part of a team that creates and delivers leading-edge technologies and expansive systems that impact every aspect of our growing businesses. We provide the resources to enable and develop our more than 2,000 innovative I.T. professionals in a variety of career paths. This is where it all starts. All systems GO!

 

The Windows Server Platform Team is responsible for the design, engineering & operational strategy, and top level support for hardware, operating system, infrastructure, and application components surrounding the Windows Server OS. This team works with various engineering, application, and business communities to establish and improve processes and procedures related to the underlying technologies and solutions.

  

 


Responsibilities

As an Engineer 3 you will design, develop and modify many different elements of technology. You will be required to understand advanced methods, theories and research techniques that establish ongoing direction and implementation of the technology vision and strategy. As an Engineer 3, we will be looking to you as a subject matter expert in multiple areas of technology that will represent your team in a positive manner within and outside of your department. You will be leading implementations and providing viable recommendations for implementing new solutions. You will be providing instruction and guidance to less senior team members on new tasks and assignments; ensuring deadlines are met. Daily activities will include collaborating with Architects and recommending adjustments to the architecture to improve the overall quality and integration. You will also be required to monitor key performance metrics to ensure compliance of established standards, processes, and procedures.

As an Engineer 3, Systems (focused on design & build) you will be responsible for evaluating, designing, automating, testing, and documenting Enterprise Holdings’ Windows Server infrastructure products and services. You will focus on ensuring that our internal products and services meet the needs of the end user and operational teams by augmenting existing services, and exploring new capabilities both inside and outside of the data center. You will partner with other team members, partner and leadership alike to review the design, tooling, and automation, of services and capabilities surrounding the Windows OS and supporting services. You will provide technical leadership for driving the execution to reach “desired state” and take on the mantel of a technology and design leader on the team. 

You must be able to provide in-depth analysis and execution plans to drive improvements in both technology and process including:

  • Active Directory – mulit-domian structure & GPO management
  • Trap/Alert Management:  Efficient and effective monitoring
  • Automated incident recovery and self-healing
  • Systems Management and Patch Automation
  • Build/Delivery Automation

Outside of your primary focus on design & build functions, you will occasionally provide incident and problem resolution for complex issues and participate in disaster recovery exercises.


Qualifications

Required

  • Must be presently authorized to work in the U.S. without a requirement for work authorization sponsorship by our company for this position now or in the future
  • 5+ years of experience providing system support, engineering and/or administration functions for Microsoft server platforms
  • 5+ years of experience with base supported technologies:
    • Windows Server 2008/2012
    • Terminal Services
    • Active Directory, DNS, DHCP, MPIO
    • Microsoft – Failover Clustering
    • Build automation
  • 5+ years of experience with scripting and automating infrastructure tasks using Python, JavaScript, PowerShell, Perl, etc.
  • 4+ years of experience automating the orchestration of physical or virtual datacenter infrastructure using SCORCH, Ansible, Puppet, and/or Chef
  • 3+ years of experience handling incident and problem resolution
  • Flexible to facilitate an on-call rotation schedule for incident response and maintenance activities
  • Demonstrated customer service support ethic and focus to deliver the highest, most consistent level of customer service to our customers and partners
  • Working knowledge of at least one of the following infrastructure applications:
    • System Center Suite (SCOM, SCORCH, VMM)
    • Configuration Manager (SCCM)
    • HP SIM/OneView
    • Microsoft Deployment Toolkit (MDT)
    • Microsoft - Operations Manager Suite (OMS)
  • Experience supporting SAN connected hardware
  • Established teamwork and leadership skills to drive and participate in resolution of escalated incidents with multiple technology disciplines
  • Problem solving, troubleshooting, and analytical skills with the ability to define problems, collect data, establish facts and draw valid conclusions
  • Ability to successfully communicate technical details to a wide variety of audiences
  • Must be interested in exploring new technologies, and have a desire to push your skill-set outside of your comfort zone
  • Must be able to prioritize projects and tasks while adhering to the overall Information Technology standards
  • Must be capable of leading meetings and discussions focused on the creation of the overall solution versus the underlying technology
  • Experience in all phases of the development lifecycle, including use of formal requirement documentation, testing methodologies, implementation strategies, and troubleshooting techniques
  • Must be committed to incorporating security into all decisions and daily job responsibilities

Preferred

  • Bachelor's degree in Computer Science, Computer Information Systems, Management Information Systems, or related field preferred
  • Experience leveraging Agile methodologies to manage work and priority
  • Experience working in large data center deployments
  • Experience deploying and supporting services in Azure
  • Windows Server 2016
  • Working knowledge of SQL, VMware, Azure, AWS
  • VMware VCP certification(s)
  • Microsoft Server/Azure certification(s)
  • Storage array and SAN management
  • 2+ years of experience working with ServiceNow Service Management products

 

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