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License and Title Coordinator

Job ID 327748 St. Louis, MO

Overview

 Enterprise Fleet Management has an opportunity for a

License & Title Coordinator

on our Fleet Operations team!

 

Enterprise Fleet Management is a privately held, full-service fleet management business for companies, government agencies and organizations with medium-sized fleets. With more than 50 fully staffed offices nationwide, our team of experts can assemble a customized or full-service fleet management program that is just right for each business.

 

This position will focus primarily on managing the vehicle registration and renewal process for all new and existing fleet vehicles. In addition, the Coordinator will become the subject matter expert and serve as the primary point of contact for state specific questions from Enterprise sales offices and customers. The ideal candidate is a professional communicator, has excellent customer service skills and is a self-motivated team player.

 

Why Become a License & Title Coordinator?

 

**40 hours per week and offers a flex schedule!**

**Starting pay between $39k-$41k/year ($18.75-$19.71/hour) depending on experience**

**We offer full benefits, 401K, profit sharing and great discounts!** 

 

This position is located at: 9315 Olive Blvd, St. Louis, MO 63132

 

As you are considering a position with Enterprise Holdings, we invite you to learn more about our business. Today – and every day – the safety and wellbeing of employees, customers and the communities we serve is our top priority. For the latest on our COVID-19 response, please click here.

 

Responsibilities

  • Act as primary contact for license & title administrative needs for assigned state(s)
  • Process vehicle initial registrations & renewals
  • Develop and maintain relationships with internal teams, state motor vehicle departments and license & title services
  • Monitor vehicle registration and renewal status with state motor vehicle departments and license & title services
  • Troubleshoot license & title problems for customers and internal teams
  • Negotiate state motor vehicle department and license & title service processing fees
  • Act as the liaison between customers, internal teams, and state motor vehicle departments
  • Contact drivers requesting information required by states for renewals
  • Prepare backup of transactions for groups

Equal Opportunity Employer/Disability/Veterans

Qualifications

Minimum Qualifications include:

  • Must be at least 18 years of age
  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
  • Minimum 2 years of experience in a professional office environment
    • Must be able to demonstrate: 
      • Ability to research and/or analysis of complex situations
      • Comfort with researching issues and providing out-of-the-box solutions
      • Familiarity with reviewing/evaluating accuracy of documentation
  • Minimum one year of customer service experience
  • Must have relevant PC/Computer experience plus a working knowledge of multiple Microsoft programs including Excel and Outlook
  • Must be willing to accept $39,000-$41,000 per year

 

Qualified Candidates must possess the following competencies:

  • Executing
    • Takes action to meet goals and objectives
    • Follows a business plan
    • Accomplishes tasks according to the direction and instructions provided
  • Customer Service
    • Provides excellent customer service to both internal and external customers
    • Meets others' needs in a timely manner and with a positive attitude
    • Places other's needs above one's own needs
  • Planning and Organizing
    • Schedules and plans for short-term and long-term tasks and goals
    • Prioritizes activities and responsibilities to achieve goals and meet deadlines
    • Works in an orderly, timely and an organized manner
  • Detail-Oriented
    • Demonstrates a strong attention to detail
    • Provides facts and details when conveying information
    • Thoroughly reviews information for accuracy and consistency
  • Analyzing
    • Gathers and analyzes information from multiple sources
    • Studies facts and details
    • Considers past experiences and history
  • Communication
    • Effectively communicates both verbally and in writing
    • Clearly communicates messages, thoughts and ideas to others
    • Demonstrates strong presentation skills
  • Flexibility
    • Readily adapts to change
    • Moves easily from one task or responsibility to another
    • Is able to perform tasks or complete processes in ambiguous situations
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