Overview

The Administrative Representative will provide a high level of customer service by assisting both internal and external customers, supporting their branch and rental needs. The Administrative Representative will gain knowledge through local training and hands-on experience to provide administrative support, service customers, and act as a rental back-up in a large home city branch. The starting pay for this position is $10.40 an hour.

Must have availability to work a flexible Part Time schedule (up to 25hrs/wk).

*This position is located at our Thomson, GA Enterprise location*

As you are considering a position with Enterprise Holdings, we invite you to learn more about our business. Today – and every day – the safety and wellbeing of employees, customers and the communities we serve is our top priority. For the latest on our COVID-19 response, please click here.

Responsibilities

• Provide a high level of customer service by assisting customers as they pick up and return vehicles
• Meet and greet customers in a friendly and timely manner
• Provide directions and general assistance
• Assess condition of rental upon return
• Process returns, check-ins and exit transactions
• Understand and communicate rental terms and conditions, vehicle features and other services 
• Responsible for notifying Management of any known vehicle problems and any required vehicle maintenance 
• Clean vehicle interior and exterior by hand or by operating washing equipment when needed
• Perform various administrative and basic accounting functions such as: research and billing support tasks, transfer and key logs, supply maintenance, process customer billing
• Perform miscellaneous and backup duties job-related duties as assigned

Equal Opportunity Employer/Disability/Veterans

Qualifications

• Must be at least 18 years old
• Must have 6 months work experience with one employer
• Must have at least 1 year prior customer service, retail or administrative support experience 

• Must have availability to work a flexible Part Time schedule (up to 25hrs/wk).

• Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
• Applicant cannot have interviewed for this position with Enterprise Rent-A-Car within the last 6 months.
• Must be willing to accept $10.40/hr
• Must have a valid driver's license (not restricted or suspended) with a clean driving record:
  • No more than 2 moving violations and/or at-fault accidents in the past 3 years
  • If you have 2 moving violations in the past 3 years, the oldest violation must be at least 2 years old.
  • If you have a moving violation for going 20mph or more OVER the speed limit, this must be your only violation in the last 3 years.
  • No drug or alcohol related conviction on MVR in the past 5 years.