Full Time Exit Booth Agent National-Alamo TF Green Airport
Get on the fast track to a more rewarding career with National Car Rental and Alamo Rent A Car - teams that are committed to quality, innovation, customer satisfaction and employee development.
We are a multi-billion dollar industry leader that is rapidly expanding and growing. At National and Alamo, exciting careers and opportunities are made possible, because how far you go is really up to you. It's a fast-paced, people oriented business that offers incredible earning potential and performance-based promotions.
Our philosophy is to take care of our customers and employees first. We know if we do this, success will follow - for both our company and our employees.
National and Alamo has an exciting opportunity for an Exit Booth Agent. The Exit Booth Agent provides superior, friendly, efficient service during all aspects of the rental car assignment process; facilitates the rental process through verification and documentation of all necessary driver information and vehicle selection information for an efficient and timely rental and return experience. Performs all responsibilities with a focus on the needs of our customers and in accordance with our Quality Standards.
This is a full time opportunity at National/Alamo servicing TF Green Airport, located at 700 Jefferson Blvd Warick, RI 02886
The position pays $13.00 per hour with a 40 hour per week schedule and the ability to earn incentive pay.
Some of the benefits that we offer to our employees are the following:
- 401k/Retirement Plan
- Health Coverage (dental, vision, medical)
- Company Profit Sharing (1 year following hire)
- Paid Time Off
- Employee Discounts
- Prepare all rental documents accurately and completely.
- Verify car information and VIN number for security and car control.
- Provide additional service to Emerald Aisle members by offering our refueling option.
- Maintain the appearance of the Exit Booth and surrounding areas to present a neat and orderly image.
- Ensure that "Booth" is stocked with appropriate supplies to meet the needs of our customers.
- Provide all customers with undivided attention while assisting them at the exit booth.
- Make eye contact and greet all customers; thank customer at the conclusion of all transactions.
- Assist customers with directions, maps, local area information, and appropriate service information; effectively and efficiently resolve all customer service issues as necessary.
- Perform other customer service related duties, in addition to those listed, to ensure our service levels meets the needs of the customer.
Equal Opportunity Employer/Disability/Veterans
- Must be at least 18 years of age.
- Minimum of 6 months experience handling customer service functions.
- Must have a valid driver's license with no more than 2 moving violation and/or at-fault accident on driving record in the past 3 years
- No drug or alcohol related incidents on driving record in the past 5 years
- A minimum of basic level experience and understanding of a PC and Microsoft Office Products required.
- Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
- Must be willing to accept the starting pay of $13.00/hr plus potential to earn incentive based bonuses
- Apart from religious observation, must be able to work the following schedule:
- Tuesday - Saturday: 4:00pm-12:30am