Overview

Enterprise Mobility has an exciting opportunity for a Full Time Exit Booth Agent. This position pays $18.06/ hour and is located at the Kona Airport Alamo location - 96740. 

The Exit Booth Agent provides superior, friendly, efficient service during all aspects of the rental car assignment process; facilitates the rental process through verification and documentation of all necessary driver information and vehicle selection information for an efficient and timely rental and return experience. Performs all responsibilities with a focus on the needs of our customers and in accordance with our Quality Standards. This role is available as regular full time which include the following benefits: 

• Time Away from Work (paid time off) 
• Employee discount 
• Retirement savings plan including 401k with matching profit sharing 
• Health Insurance 
• Life Insurance 

• Dental Insurance 
• Vision Insurance 
• Training and development 

As you are considering a position with Enterprise Mobility, we invite you to learn more about our business. Today – and every day – the safety and wellbeing of employees, customers, and the communities we serve is our top priority. 

Responsibilities

• Prepare all rental documents accurately and completely.
• Verify car information and VIN number for security and car control.
• Maintain the appearance of the Exit Booth and surrounding areas to present a neat and orderly image.
• Ensure that "Booth" is stocked with appropriate supplies to meet the needs of our customers.
• Provide all customers with undivided attention while assisting them at the exit booth.
• Make eye contact and greet all customers; thank customer at the conclusion of all transactions.
• Assist customers with directions, maps, local area information, and appropriate service information; effectively and efficiently resolve all customer service issues as necessary.
• Perform other customer service-related duties, in addition to those listed, to ensure our service levels meets the needs of the customer.

Equal Opportunity Employer/Disability/Veterans

Qualifications

• Must be at least 18 years old 
• High school diploma or G.E.D. equivalent preferred 
• Must have a valid driver’s license with no more than 3 moving violations and/or at-fault accidents on driving record in the past 3 years 
• No drug or alcohol related conviction on driving record in the past 5 years 

• Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future 
• Apart from religious observation, must be able to work a full time, 3pm-11:30pm shift, which includes weekends and holidays