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Exit Booth Agent - Kansas City Airport

Job ID 480391 Kansas City, MO

Overview

Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work.  Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the world's best and most trusted mobility company. 

 

The National/Alamo brand of Enterprise Mobility has an exciting opportunity for an Exit Booth Agent. The Exit Booth Agent will provide superior, friendly, efficient service during all aspects of the rental car process as it applies to this position.

 

The starting pay for this position is $16 / hour plus potential bonuses adding up to $18 / hour and is located at The Kansas City Airport, 648 N. Madrid, Kansas City, MO 64153. 

 

We offer:

  • Paid time off
  • Employee rental car discounts
  • Retirement savings plan including 401k with matching profit sharing
  • Health Insurance
  • Life Insurance
  • Dental Insurance
  • Vision Insurance
  • Training and development

 

Schedules available are: 

  • Thursday- Monday: 2:00pm-11:00pm
  • Friday- Tuesday: 2:00pm-11:00pm

Responsibilities

We are hiring now for immediate openings.  Responsibilities include:

  • Prepare all rental documents accurately and completely
  • Verify car information and VIN number for security and car control
  • Provide additional service to Emerald Aisle members by offering our refueling option
  • Maintain the appearance of the Exit Booth and surrounding areas to present a neat and orderly image
  • Ensure that “Booth” is stocked with appropriate supplies to meet the needs of our customers
  • Provide all customers with undivided attention while assisting them at the exit booth
  • Make eye contact and greet all customers; thank customer at the conclusion of all transactions
  • Assist customers with directions, maps, local area information, and appropriate service information; effectively and efficiently resolve all customer service issues as necessary
  • Perform other customer service related duties, in addition to those listed, to ensure our service levels meets the needs of the customer

Equal Opportunity Employer/Disability/Veterans

Qualifications

  • Must be at least 18 years old
  • Must be authorized to work in the U.S. and not require work authorization sponsorship by our company for this position, now or in the future
  • High School Diploma or G.E.D. required
  • Minimum of 1 year customer service experience  
  • Must have a valid driver's license with no more than 2 moving violations and/or at-fault accident within the last 3 years
  • No drug or alcohol related convictions on your driving record in the last 3 years 
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