Skip to main content

Customer Service Representative Redmond Airport Full-time

Job ID 472045 Redmond, OR


Enterprise Mobility at the Redmond Airport is looking to grow our Customer Service Representative team!


The Customer Service Representative will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and rental needs. You will gain knowledge through local training and hands-on experience to provide administrative support, service customers, and act as a rental back-up.


We are a multi-billion-dollar industry leader that is rapidly expanding and growing. At Enterprise, exciting careers and opportunities are made possible, because how far you go is really up to you. It's a fast-paced, people-oriented business that offers incredible earning potential and performance-based promotions.

Our philosophy is to take care of our customers and employees first. We know if we do this, success will follow - for both our company and our employees.

This full time position is located at 2522 SE Jessie Butler Circle Redmond, OR 97756 and pays $17.00 / hr + performance based monthly bonus $50-$200Hourly base plus our generous incentive plan provides the overall potential to earn $17.50-$19.00 per hour or more! Guaranteed 40 hours per week.
Must be able to work ONE of these schedules:

Friday: 10:00am - 6:30pm 

Saturday: 10:00am - 6:30pm 

Sunday: 10:00am - 6:30pm 

Monday: 10:00am - 6:30pm 

Tuesday: 10:00am - 6:30pm 

Wednesday: OFF

Thursday: OFF


Friday: 4:00pm - 1:00am 

Saturday: 4:00pm - 1:00am 

Sunday: 4:00pm - 1:00am 

Monday: 4:00pm - 1:00am 

Tuesday: 4:00pm - 1:00am

Wednesday: OFF
Thursday: OFF
We offer:
  • Vacation days
  • Health Insurance
  • Life insurance
  • 401k + Employer match
  • Employee discounts
  • Training and development


Details on benefits are available at



  • Greets and answers customer questions and provides assistance based on each customer’s needs and requests, by brand.
  • Identifies and attends to the customer by name, verifies rental agreement and reservation.
  • Sell optional protection products, upgrades, fuel options and other additional equipment
  • Ensures a pleasant, smooth and efficient handling of the rental for each customer by assisting in the exchange and return vehicle processes.
  • Works on behalf of the customer and the company to resolve issues in a fair and equitable manner to ensure continued customer loyalty.
  • Makes eye contact and greets all customers; thanks each customer at the conclusion of their transaction.
  • Prepares all rental and return documents accurately and completely.
  • Offers all customers assistance with directions, maps, local area information and appropriate service information.
  • Reviews rental parameters with all customers to ensure a complete understanding of our rates and service charges.
  • Ensures that the return date and time on the rental agreement is accurate.
  • Reviews all charges at the time of vehicle return.
  • Seek to improve job performance through self-assessment, skill development, training and goal setting
  • Maintain a regular and reliable level of attendance and punctuality
  • Perform miscellaneous job-related duties as assigned
Equal Opportunity Employer/Disability/Veterans



    • Must be at least 18 years old
    • Must have a valid drivers license
    • High school diploma or equivalent required
    • No more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years
    • No drug or alcohol related event on driving record in the past 3 years (DUI, DWI)
    • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.


Apply Now